Healthcare practices
Patients choose providers the way they choose restaurants: by the stars.
- Request sent after each visit, not during it
- Reply guidance that never confirms someone is a patient
- Works for every provider and location
Become the practice or agency people pick on Google.
Every patient and client gets a review request at the right moment, automatically. Your rating grows with every visit and policy, and you see and answer every review in one place.
97%of consumers read reviews for local businesses
31%will only use a business rated 4.5 stars or higher
81%expect a reply to their review within a week
How it works
Ask everyone. Every time. Automatically.
- 01
The moment arrives
A visit ends or a policy is bound, and it's marked in your calendar or pipeline.
- 02
The request goes out
A friendly text or email with a direct link to your Google review page.
- 03
The review is posted
One tap opens Google. No app, no login hunt, no reminders from your staff.
- 04
You reply
See every new review in SMBIZ and respond quickly, before the next person reads it.
Insurance agencies
When shoppers compare agencies, reviews decide who gets the call.
- Request sent after a new policy or a claim is handled
- Builds trust before the first quote
- Every agent's clients asked the same way
Done the right way
Real reviews from real customers. Nothing that puts your profile at risk.
Google prohibits offering incentives for reviews and only asking happy customers. We set your requests up to follow those rules.
Read Google's review policy →What we do
- Ask every customer
- Ask soon after their visit or policy
- Link straight to your Google page
- Let them write whatever they want
What we never do
- Offer discounts or gifts for reviews
- Filter out unhappy customers
- Write or suggest review text
- Post fake reviews
Included in Premium
Automatic review requests, plus the AI front desk.
Premium includes review requests, the AI voice receptionist, AI chat on your website and everything in Professional.
Compare all plans →Questions
About reviews and reputation.
It's how a business earns, monitors and responds to online reviews. With SMBIZ, every patient or client gets a review request automatically, and you see and reply to new reviews in one place.
Ask every customer, soon after their visit or policy, with a direct link to your review page. SMBIZ does this automatically on Premium, so nobody on your team has to remember.
Yes. Google allows businesses to ask for genuine reviews. What it prohibits is offering incentives and only asking customers you expect to be happy. We set requests up to follow those rules.
No one can remove a genuine review. You can report reviews that break Google's policies, and a calm, prompt reply shows future customers how you handle problems.
Keep replies general and never confirm that the reviewer is a patient or mention any care details. Thank them, and offer to talk offline.
Premium, at $497 a month, which also includes the AI voice receptionist and AI chat. There is no long-term contract.
Free quote
Start getting more reviews.
Tell us where your business is today, whether you opened last month or run several locations, and we'll send you a clear recommendation and quote within one business day.
- The plan or custom build that fits
- Your monthly price and setup cost, in writing
- What we'll connect it to
- Your go-live timeline
- Call(281) 800-5664
- Email[email protected]
Get your free quote
Step 1 of 2 · Takes about a minute.
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A few details
Step 2 of 2 · So your recommendation fits.
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Want it faster? Call us on (281) 800-5664.