Online Appointment Booking for Practices & Insurance Agencies | SMBIZ

Online booking

Let them book the moment they're ready.

Patients and clients pick a time you actually have open, from your website or any link you share. Confirmations and reminders go out on their own.

Book a call with the SMBIZ team

After they book

The messages that keep chairs and calendars full.

  1. Right away
    Confirmation

    "You're booked for Thursday at 2:00. See you then!"

  2. Day before
    Reminder

    "Reminder: your visit is tomorrow at 2:00. Reply C to confirm."

  3. Need to move it?
    Easy reschedule

    "No problem. Pick a new time here →"

  4. After the visit
    Thank-you & review

    "Thanks for coming in. Would you share a quick review?"

Review requests are on Premium. Confirmations and reminders are on Professional and Premium.

Your rules, built in

Only real open times. Never a double booking.

We set your calendar up around how your practice or agency actually runs, so what people see is what you can deliver.

HoursYour working hours and days off
BuffersTime between appointments
Providers & agentsEach with their own calendar
Appointment typesNew patient, recall, quote review, renewal
Booking windowHow far ahead people can book
NoticeMinimum lead time before a slot

Wherever they find you

One booking link. Everywhere you show up.

Your websiteA booking page or button
Google profileYour link on Google
Texts & emailsA link in every follow-up
Social biosInstagram and Facebook
AI chat & phoneThe AI books into the same calendar

Included in

Online booking comes with Professional and Premium.

Both plans include booking, reminders and the client inbox. Premium adds the AI receptionist and AI chat that book for you.

Compare all plans →

Professional

$297/mo

  • Online booking
  • Confirmations & reminders
  • One client inbox
Get Professional

Premium

$497/mo

  • Everything in Professional
  • AI books calls and chats
  • Automatic review requests
Get Premium

Questions

About online booking.

It lets patients and clients pick an open time themselves, without a phone call. With SMBIZ they book from your website or a link, and the appointment lands on your calendar with their details.

Yes. Each provider or agent can have their own availability and appointment types.

Yes. A confirmation goes out right away and reminders go out before the appointment, by text and email, on Professional and Premium.

Yes. We can include a reschedule link in confirmations and reminders, so changes don't need a phone call.

Not necessarily. Tell us what you use today and we'll recommend whether SMBIZ booking runs alongside it or replaces it for new appointments.

Online booking is included in Professional ($297/month) and Premium ($497/month), with no long-term contract.

Free quote

Set up online booking for your business.

Tell us where your business is today, whether you opened last month or run several locations, and we'll send you a clear recommendation and quote within one business day.

  • The plan or custom build that fits
  • Your monthly price and setup cost, in writing
  • What we'll connect it to
  • Your go-live timeline

Get your free quote

Step 1 of 2 · Takes about a minute.

I run a… *
Please choose one.
Please enter your name.
Please enter a valid email.
Please enter a phone number.
We reply within one business day. No obligation.