AI Receptionist & CRM for Healthcare Practices | SMBIZ

For medical & healthcare practices

The front desk that never misses a patient.

AI answers every call, patients book open slots, reminders and recalls go out on their own, and every visit ends with a review request. One system, set up for your practice.

  • ★★★★★5.0 on Google
  • No long-term contract
  • Works alongside your EHR
Healthcare provider using the SMBIZ CRM, with social channels, reviews, online booking and an AI assistant around her

A day with SMBIZ

Your front desk, hour by hour.

What runs in the background while your team looks after the patients in front of them.

Your practice · text

Reminder: your visit is today at 10:30. Reply C to confirm.

C

Confirmed

Reminders go out on their own

Today's patients get a reminder and confirm with one tap, so fewer chairs sit empty.

Professional & Premium

Incoming call · all lines busy

AIAI receptionist answeredNew-patient question handled

Visit booked into your calendar

No call goes to voicemail

When the desk is busy, the AI receptionist picks up, answers in your practice's name and books the visit.

Premium

Your practice · text

It's time for your check-up. Pick a time that works for you →

Recall booked online

Recalls that actually happen

Patients due for a visit get a recall with a booking link, on schedule, without a spreadsheet.

Professional & Premium

Your practice · text

Here's your secure payment link for today's visit.

Paid by text

Get paid in a tap

Send an invoice or payment link by text instead of chasing balances by phone.

Professional & Premium

Your practice · text

Thanks for coming in today. Would you share a quick review?

★★★★★

Review request sent

A review after every visit

Every patient is asked, every time, so your Google rating grows with the people you see.

Premium

After hours · new patient

AIAnswered in your practice's nameQuestions handled, time offered

New-patient visit booked

Open when you're closed

New patients who call at night get answered and booked, instead of calling the next practice on Google.

Premium

The difference

Same practice. Very different week.

Without SMBIZ

  • Calls after hours go to voicemail
  • Staff spend hours on reminder calls
  • Recalls live in a spreadsheet
  • Reviews only when someone remembers
  • Messages spread across phone, email and social

With SMBIZ

  • AI answers and books, day or night
  • Reminders and confirmations go out automatically
  • Recalls go out on schedule
  • A review request after every visit
  • One inbox for every patient message

Illustration. Call the demo line to hear the real thing.

AI receptionist, live now

Hear it answer your practice's phone.

  • Booknew-patient visits into open slots
  • Reschedulewithout a call back
  • Answercommon questions about hours and services
  • Hand offanything clinical or urgent to your team
Call the live demo(866) 940-7227

Try booking a new-patient visit.

Everything in one system

Built around how a practice runs.

Premium

AI voice receptionist

Answers new-patient and reschedule calls 24/7, in your practice's name, and books them in. You get the transcript and recording.

Pro & Premium

Online booking

Patients pick a real open time, day or night.

Pro & Premium

Reminders & recalls

Confirmations and recalls go out on their own.

Premium

Review requests

Sent after every visit, automatically.

Premium

AI chat

Answers website visitors and books the first visit.

Pro & Premium

One patient inbox

Calls, texts, forms and DMs together.

Pro & Premium

Pay by text

Invoices and payment links in a tap.

Every plan

A website built for your practice

Your services and providers, with booking built in.

Works alongside your EHR

Your EHR keeps the chart. SMBIZ keeps patients coming back.

Your EHR

  • Charts and clinical notes
  • Diagnoses and treatment
  • The clinical record

SMBIZ

  • Calls, texts and inbox
  • Booking, reminders and recalls
  • Reviews, website and payments

Tell us which EHR or practice software you use and we'll confirm how they work together before you commit.

Dr. Mustafa Aladin, founder of Family Care Clinics
★★★★★
“SMBIZ is a one stop shop for all your business needs. Very responsive and professional.”
Mustafa AladinFounder, Family Care Clinics

Plans for practices

Pick where your practice is today.

No long-term contract. Several providers or locations? Get a free quote.

Founding-member pricing

Founders Club

Opening or just opened

  • A new website built for your practice
  • AI assistant answers and books visitors 24/7
  • Live in 14 days, 100% money-back guarantee

Professional

Fill more of your schedule

  • Online booking and one patient inbox
  • Automatic reminders, recalls and follow-ups
  • Pay by text, website and email campaigns

Premium

A front desk that's always on

  • Everything in Professional
  • AI receptionist answers and books 24/7
  • AI chat and a review request after every visit

Questions

What practice owners ask first.

Still unsure? Call us or get a free plan for your practice.

Get a free quote

It's an AI voice assistant that answers your practice's phone in natural conversation, handles common questions and books appointments. Ours answers in your practice's name, covers after-hours and busy lines, and sends your team the transcript and recording.

Yes. It offers times you actually have open and books new-patient and reschedule requests straight into your calendar.

They go to your team. We set the AI up to hand off anything clinical or urgent instead of answering it, following the rules you choose.

No. Your EHR stays your clinical record. SMBIZ handles the conversations around it: calls, texts, booking, reminders, recalls, reviews and payments.

Yes. Confirmations, reminders and recalls go out automatically by text and email on Professional and Premium.

Ask every patient, every time. On Premium, a review request goes out automatically after each visit, so your rating grows with every patient you see.

Founders Club is $97 a month for a new practice website with an AI assistant. Professional is $297 and Premium is $497, which adds the AI receptionist, AI chat and automated review requests.

Professional and Premium have no long-term contract, and our team sets everything up for you.

No. We set everything up around your services, providers and hours, and you approve it before it goes live.

Free quote

Get a plan and a price for your practice.

Tell us where your business is today, whether you opened last month or run several locations, and we'll send you a clear recommendation and quote within one business day.

  • The plan or custom build that fits
  • Your monthly price and setup cost, in writing
  • What we'll connect it to
  • Your go-live timeline

Get your free quote

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