Terms Of Use

1. Introduction

Welcome to SMBIZ ("we," "us," "our"). These Terms of Use ("Terms") govern your access to and use of our website and services, including but not limited to AI-driven automation solutions, chatbot integrations, voice AI services, and business process automation (collectively, the "Services"). By accessing or using our Site and Services, you agree to comply with and be bound by these Terms. If you do not agree with these Terms, please do not use our Site or Services.

2. Eligibility

By using our Services, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into these Terms. If you are using the Services on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms.

3. Services Provided

SMBIZ offers a range of automation services, including:

AI-Driven Chatbots: Automate customer support and lead generation with AI-powered bots.
Voice AI Services: Enhance customer communication through intelligent voice automation.
Automated Lead Follow-Ups: Ensure timely engagement with potential customers through AI-driven workflows.
Business Process Automation: Streamline repetitive tasks, appointment scheduling, and CRM integration.

4. User Responsibilities

When using our Site and Services, you agree to:

Provide accurate and up-to-date information during registration and service use.
Maintain the confidentiality of your account credentials and notify us immediately of any unauthorized use.
Use the Services in compliance with all applicable laws and regulations.
Refrain from engaging in any activity that could harm or disrupt the Site or Services.
Refrain from using the Services for any fraudulent or malicious purposes.
Refrain from attempting to gain unauthorized access to our systems or networks.

5. Service Availability

While we strive to provide reliable and uninterrupted Services, we do not guarantee that the Services will always be available or error-free. Service availability may be affected by factors beyond our control, such as internet disruptions, power outages, or maintenance activities. We will make reasonable efforts to notify users of any scheduled maintenance or known outages.

6. Intellectual Property

All content on the Site, including text, graphics, logos, and software, is the property of SMBIZ or its licensors and is protected by intellectual property laws. You may not reproduce, distribute, or create derivative works from any content without our express written permission.

7. Limitation of Liability

To the fullest extent permitted by law, SMBIZ shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Site or Services. Our total liability to you for any claims arising under these Terms shall not exceed the amount paid by you, if any, for accessing the Site or using the Services.

8. Indemnification

You agree to indemnify and hold harmless SMBIZ, its affiliates, officers, agents, and employees from any claims, liabilities, damages, and expenses (including legal fees) arising from your use of the Site or Services, your violation of these Terms, or your infringement of any third-party rights.

9. Modifications to Terms

We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting on the Site. Your continued use of the Site or Services after any such changes constitutes your acceptance of the new Terms. We encourage you to review these Terms periodically.

10. Termination

We may suspend or terminate your access to the Site or Services at our discretion, without notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties. Upon termination, your right to use the Services will immediately cease.

11. Governing Law

These Terms are governed by and construed in accordance with the laws of State of Texas, without regard to its conflict of law principles. Any legal actions arising out of or related to these Terms shall be brought exclusively in the courts located in Houston, Texas..